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.inbox-container{height:calc(100vh - 40px)}.dashboard{min-height:100vh}.dashboard-header{z-index:10;background:var(--glass-strong);-webkit-backdrop-filter:blur(20px)saturate(180%);border-bottom:1px solid var(--hairline);justify-content:space-between;align-items:center;padding:16px 30px;display:flex;position:sticky;top:0}.dashboard-header h1{color:var(--text);letter-spacing:-.3px;white-space:nowrap;flex-shrink:0;font-size:20px;font-weight:700}.dashboard-nav{scrollbar-width:none;align-items:center;gap:14px;min-width:0;display:flex;overflow-x:auto}.dashboard-nav::-webkit-scrollbar{display:none}.segmented{background:var(--fill);border-radius:11px;flex-shrink:0;gap:2px;padding:3px;display:flex}.nav-btn{color:var(--text-secondary);cursor:pointer;white-space:nowrap;transition:background .25s var(--ease-spring), color .25s var(--ease-spring), box-shadow .25s var(--ease-spring);background:0 0;border:none;border-radius:8px;flex-shrink:0;align-items:center;gap:6px;padding:7px 16px;font-size:13px;font-weight:600;display:flex}.nav-btn svg{width:15px;height:15px}.nav-btn:hover{color:var(--text)}.nav-btn.active{background:var(--surface);color:var(--text);box-shadow:0 1px 6px #00000026}.lang-btn{background:var(--fill);color:var(--text);cursor:pointer;white-space:nowrap;transition:background .2s var(--ease-spring), transform .2s var(--ease-spring);border:none;border-radius:999px;flex-shrink:0;align-items:center;gap:6px;padding:7px 14px;font-size:12px;font-weight:600;display:flex}.lang-btn svg{width:14px;height:14px}.lang-btn:hover{filter:brightness(.94)}:root[data-theme=dark] .lang-btn:hover{filter:brightness(1.4)}.lang-btn:active{transform:scale(.94)}.icon-btn{background:var(--fill);width:32px;height:32px;color:var(--text);cursor:pointer;transition:background .2s var(--ease-spring), transform .2s var(--ease-spring);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:0;display:flex}.icon-btn:hover{filter:brightness(.94)}:root[data-theme=dark] .icon-btn:hover{filter:brightness(1.4)}.icon-btn:active{transform:scale(.9)}.icon-btn svg{width:16px;height:16px}.inline-icon{vertical-align:-3px;width:18px;height:18px;margin-inline-end:4px}.settings-row{border-top:1px solid var(--hairline);justify-content:space-between;align-items:center;padding:14px 0;display:flex}.settings-row:first-of-type{border-top:none}.settings-row span{color:var(--text);font-size:14px;font-weight:500}.auth-left-toolbar{top:20px;z-index:2;gap:8px;display:flex;position:absolute;inset-inline-end:20px}.lang-btn-onblue{-webkit-backdrop-filter:blur(12px);color:var(--white);background:#ffffff29;border:1px solid #ffffff3d}.lang-btn-onblue:hover{filter:brightness(1.2);background:#ffffff42}.logout-btn{color:var(--blue);cursor:pointer;white-space:nowrap;transition:opacity .2s, transform .2s var(--ease-spring);background:0 0;border:none;border-radius:8px;flex-shrink:0;padding:8px 16px;font-size:14px;font-weight:600}.logout-btn:hover{opacity:.7}.logout-btn:active{transform:scale(.96)}.dashboard-content{max-width:1200px;margin:0 auto;padding:30px}.welcome-card{background:var(--glass);-webkit-backdrop-filter:blur(24px)saturate(180%);border:1px solid var(--glass-border);border-radius:20px;margin-bottom:24px;padding:30px;box-shadow:0 8px 30px #0000000d}.welcome-text{color:var(--text);margin-bottom:20px;font-size:18px}.welcome-text strong{color:var(--blue);font-weight:700}.status-grid{grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px;display:grid}.status-item{background:var(--fill);border-radius:14px;align-items:center;gap:14px;padding:18px;display:flex}.status-icon{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.status-icon svg{width:18px;height:18px}.status-icon-primary,.status-icon-success{background:var(--blue-tint);color:var(--blue)}.status-icon-secure{color:var(--black);background:#0000000f}.status-text{color:var(--text);font-size:14px;font-weight:500}.coming-soon-card{background:var(--glass);-webkit-backdrop-filter:blur(24px)saturate(180%);border:1px solid var(--glass-border);border-radius:20px;padding:30px;box-shadow:0 8px 30px #0000000d}.coming-soon-card h2{color:var(--text);letter-spacing:-.2px;margin-bottom:22px;font-size:18px;font-weight:700}.features-list{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;display:grid}.feature-item{background:var(--fill);transition:transform .3s var(--ease-spring), background .3s var(--ease-spring);border-radius:14px;align-items:center;gap:12px;padding:18px;display:flex}.feature-item:hover{background:var(--blue-tint);transform:translateY(-3px)}.feature-item-icon{width:18px;height:18px;color:var(--blue);flex-shrink:0}.feature-item p{color:var(--text);margin:0;font-size:14px}.inbox-container{background:var(--glass);-webkit-backdrop-filter:blur(24px)saturate(180%);border:1px solid var(--glass-border);border-radius:20px;grid-template-columns:340px 1fr;max-width:1200px;height:calc(100vh - 130px);margin:20px auto;display:grid;overflow:hidden;box-shadow:0 8px 30px #0000000f}.inbox-list{border-inline-end:1px solid var(--hairline);padding:16px;overflow-y:auto}.inbox-list-header{justify-content:space-between;align-items:center;margin-bottom:12px;padding:0 4px;display:flex}.inbox-list-header h3{color:var(--text);font-size:15px;font-weight:700}.new-test-btn{background:var(--blue-tint);color:var(--blue);cursor:pointer;transition:filter .2s var(--ease-spring), transform .2s var(--ease-spring);border:none;border-radius:8px;align-items:center;gap:5px;padding:6px 10px;font-size:11.5px;font-weight:700;display:flex}.new-test-btn svg{width:13px;height:13px}.new-test-btn:hover{filter:brightness(.95)}.new-test-btn:active{transform:scale(.95)}.conversation-item{cursor:pointer;transition:background .2s var(--ease-spring);border-radius:12px;margin-bottom:4px;padding:14px}.conversation-item:hover{background:var(--fill)}.conversation-item.active{background:var(--blue-tint)}.conversation-item .customer-name{color:var(--text);margin-bottom:4px;font-size:14px;font-weight:600}.conversation-item .last-message{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;margin-bottom:4px;font-size:13px;overflow:hidden}.conversation-item .timestamp{color:var(--text-tertiary);font-size:11px}.inbox-chat{flex-direction:column;height:100%;display:flex}.chat-header{border-bottom:1px solid var(--hairline);align-items:center;gap:12px;padding:16px 24px;display:flex}.chat-header 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6px);z-index:50;background:var(--glass-strong);-webkit-backdrop-filter:blur(24px)saturate(180%);border:1px solid var(--glass-border);min-width:100%;max-height:220px;animation:select-pop .18s var(--ease-spring);border-radius:12px;flex-direction:column;gap:2px;padding:6px;display:flex;position:absolute;inset-inline-start:0;overflow-y:auto;box-shadow:0 12px 32px #00000029}@keyframes select-pop{0%{opacity:0;transform:translateY(-4px)scale(.97)}to{opacity:1;transform:translateY(0)scale(1)}}.custom-select-option{text-align:start;white-space:nowrap;width:100%;color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:7px 10px;font-family:inherit;font-size:12.5px;font-weight:500;transition:background .15s;display:block}.custom-select-option:hover{background:var(--fill)}.custom-select-option.selected{background:var(--blue-tint);color:var(--blue);font-weight:700}.assign-select 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var(--hairline);padding:10px 0}.note-item:first-of-type{border-top:none}.note-item p{color:var(--text);margin-bottom:4px;font-size:13px}.note-item .timestamp{color:var(--text-tertiary);font-size:11px}.canned-picker{border-bottom:1px solid var(--hairline);flex-direction:column;gap:6px;max-height:240px;padding:12px 24px;display:flex;overflow-y:auto}.canned-item{align-items:center;gap:8px;display:flex}.canned-item-text{text-align:start;background:var(--fill);cursor:pointer;border:none;border-radius:8px;flex-direction:column;flex:1;gap:2px;padding:8px 12px;display:flex}.canned-item-text strong{color:var(--text);font-size:12.5px}.canned-item-text span{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.canned-item-delete{width:30px;height:30px;color:var(--text-tertiary);cursor:pointer;background:0 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24px;overflow-y:auto}.customer-profile-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:14px;display:grid}.customer-profile-field label{text-transform:uppercase;letter-spacing:.03em;color:var(--text-secondary);margin-bottom:4px;font-size:11px;font-weight:700;display:block}.customer-profile-field p{color:var(--text);margin:0;font-size:13.5px;font-weight:600}.customer-profile-field input{border:1px solid var(--hairline);background:var(--surface);border-radius:8px;width:100%;padding:8px 10px;font-family:inherit;font-size:13px}.ordered-badge{align-items:center;gap:5px;width:fit-content;display:inline-flex!important}.ordered-badge.yes{color:var(--blue)}.customer-profile-actions{gap:8px;margin-bottom:16px;display:flex}.customer-orders-section{border-top:1px solid var(--hairline);padding-top:14px}.customer-orders-header{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.customer-orders-header h4{color:var(--text);font-size:13px;font-weight:700}.back-button{background:var(--fill);width:32px;height:32px;color:var(--text);cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:none}.chat-subtitle{color:var(--text-secondary);font-size:13px}.messages-area{flex-direction:column;flex:1;gap:10px;padding:24px;display:flex;overflow-y:auto}.message{border-radius:18px;max-width:62%;padding:10px 16px}.message p{font-size:14px;line-height:1.5}.message .timestamp{opacity:.6;margin-top:4px;font-size:10px;display:block}.message.customer{background:var(--fill);color:var(--text);border-end-start-radius:5px;align-self:flex-start}.message.agent{background:linear-gradient(160deg, var(--blue), var(--blue-dark));color:var(--white);border-end-end-radius:5px;align-self:flex-end}.message.ai{background:var(--black);color:var(--white);border-end-end-radius:5px;align-self:flex-end}.ai-badge{letter-spacing:.3px;background:#fff3;border-radius:6px;margin-inline-start:6px;padding:2px 7px;font-size:10px;font-weight:700;display:inline-block}.test-mode-banner{background:var(--blue-tint);color:var(--blue);align-items:center;gap:8px;padding:10px 24px;font-size:12.5px;font-weight:500;display:flex}.test-mode-banner svg{flex-shrink:0;width:15px;height:15px}.message-input-area{border-top:1px solid var(--hairline);align-items:center;gap:10px;padding:16px 24px;display:flex}.message-input-area.test-mode{background:var(--blue-tint)}.mode-toggle-btn{background:var(--fill);width:38px;height:38px;color:var(--text-secondary);cursor:pointer;transition:background .2s var(--ease-spring), color .2s var(--ease-spring), transform .2s var(--ease-spring);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex}.mode-toggle-btn.active{background:var(--blue);color:var(--white)}.mode-toggle-btn:active{transform:scale(.92)}.message-input-area input{background:var(--fill);transition:background .2s var(--ease-spring), box-shadow .2s var(--ease-spring);border:1px solid #0000;border-radius:999px;outline:none;flex:1;padding:12px 18px;font-family:inherit;font-size:14px}.message-input-area input:focus{background:var(--surface);box-shadow:0 0 0 4px var(--blue-tint)}.message-input-area button{background:var(--blue);width:42px;height:42px;color:var(--white);cursor:pointer;transition:transform .2s var(--ease-spring), filter .2s var(--ease-spring);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex}.message-input-area button:hover:not(:disabled){filter:brightness(1.1)}.message-input-area button:active:not(:disabled){transform:scale(.92)}.message-input-area button:disabled{opacity:.5;cursor:not-allowed}.empty-state,.empty-chat{color:var(--text-secondary);text-align:center;padding:30px 10px}.empty-chat{flex:1;justify-content:center;align-items:center;display:flex}.feature-page{max-width:900px;margin:0 auto;padding:30px}.feature-page-inner{flex-direction:column;gap:24px;display:flex}.glass-card{background:var(--glass);-webkit-backdrop-filter:blur(24px)saturate(180%);border:1px solid var(--glass-border);border-radius:20px;padding:30px;box-shadow:0 8px 30px #0000000d}.glass-card h2{color:var(--text);margin-bottom:8px;font-size:20px;font-weight:700}.glass-card h3{color:var(--text);margin:20px 0 8px;font-size:15px;font-weight:700}.glass-card h3:first-child{margin-top:0}.glass-card h4{color:var(--text-secondary);margin:14px 0 6px;font-size:13px;font-weight:700}.feature-subtitle{color:var(--text-secondary);margin-bottom:22px;font-size:14px}.feature-note{color:var(--blue);background:var(--blue-tint);border-radius:10px;margin-bottom:20px;padding:10px 14px;font-size:13px}.feature-form{flex-direction:column;gap:16px;display:flex}.form-row{grid-template-columns:1fr 1fr;gap:16px;display:grid}.feature-form input,.feature-form textarea,.feature-form select{background:var(--fill);color:var(--text);resize:vertical;transition:background .2s var(--ease-spring), box-shadow .2s var(--ease-spring);border:1px solid #0000;border-radius:12px;padding:13px 14px;font-family:inherit;font-size:14px}.feature-form input:focus,.feature-form textarea:focus,.feature-form select:focus{background:var(--surface);box-shadow:0 0 0 4px var(--blue-tint);outline:none}.feature-list{flex-direction:column;gap:4px;padding-inline-start:20px;display:flex}.feature-list li{color:var(--text-secondary);font-size:14px;line-height:1.6}.plan-card{border-top:1px solid var(--hairline);padding:18px 0}:root[data-role-theme=admin]{--blue:#2c46c9;--blue-dark:#1c2f97;--blue-tint:#2c46c91f}:root[data-role-theme=super_admin]{--blue:#b3122e;--blue-dark:#7c0c20;--blue-tint:#b3122e24;--gold:#d4af37}:root[data-role-theme=super_admin] .sidebar-nav-item.active{color:var(--gold);background:#d4af3729}:root[data-role-theme=super_admin] .logo-icon{background:linear-gradient(160deg, var(--blue), var(--black));border-color:#0000}:root[data-role-theme=super_admin] .logo-icon-4,:root[data-role-theme=super_admin] .logo-icon-m{color:var(--gold)}.plan-card:first-of-type{border-top:none;padding-top:0}.plan-card-header{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.plan-card-header strong{color:var(--text);font-size:15px}.plan-week{margin-bottom:12px}.plan-week strong{color:var(--text);font-size:13px}.form-row-3{grid-template-columns:1fr 1fr 1fr;gap:10px;display:grid}.field-hint{color:var(--text-tertiary);font-size:12px}.chip-toggle-group{flex-wrap:wrap;gap:8px;display:flex}.chip-toggle{border:1px solid var(--hairline);background:var(--fill);color:var(--text-secondary);cursor:pointer;transition:background .2s var(--ease-spring), color .2s var(--ease-spring), border-color .2s var(--ease-spring);border-radius:999px;padding:7px 14px;font-family:inherit;font-size:13px;font-weight:600}.chip-toggle.active{background:var(--blue);border-color:var(--blue);color:var(--white)}.health-score-row{align-items:center;gap:14px;margin-bottom:8px;display:flex}.health-score-gauge{background:var(--blue-tint);width:64px;height:64px;color:var(--blue);border-radius:50%;flex-shrink:0;justify-content:center;align-items:baseline;gap:2px;display:flex}.health-score-number{font-size:22px;font-weight:800}.health-score-max{opacity:.7;font-size:12px}.health-score-label{color:var(--text);font-size:14px;font-weight:600}@media (width<=768px){.app-sidebar{z-index:1001;transition:transform .3s var(--ease-spring);position:fixed;inset-block:0;inset-inline-start:0;transform:translate(-100%);box-shadow:0 0 40px #00000040}[dir=rtl] .app-sidebar{transform:translate(100%)}.app-sidebar.open{transform:translate(0)}.sidebar-close-btn{background:var(--fill);width:28px;height:28px;color:var(--text-secondary);cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex}.sidebar-backdrop{z-index:1000;animation:select-pop .2s var(--ease-spring);background:#0006;display:block;position:fixed;inset:0}.mobile-topbar{background:var(--glass-strong);-webkit-backdrop-filter:blur(20px)saturate(180%);border-bottom:1px solid var(--hairline);z-index:998;color:var(--text);flex-shrink:0;align-items:center;gap:12px;padding:12px 16px;font-weight:700;display:flex;position:sticky;top:0}.sidebar-mobile-toggle{background:var(--fill);width:34px;height:34px;color:var(--text);cursor:pointer;border:none;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.auth-container{grid-template-columns:1fr}.auth-left{display:none}.auth-right{padding:20px}.auth-box{max-width:100%}.form-row{grid-template-columns:1fr}.feature-page{padding:20px}.dashboard-header{flex-wrap:wrap;gap:10px}.dashboard-nav{flex-wrap:wrap;gap:8px}.nav-btn{padding:6px 10px;font-size:12px}.dashboard-content{padding:20px}.status-grid{grid-template-columns:1fr}.inbox-container{border-radius:16px;grid-template-columns:1fr;height:calc(100vh - 110px);margin:12px}.inbox-list{display:none}.inbox-list.mobile-visible{display:block}.inbox-chat{display:none}.inbox-chat.mobile-visible,.back-button{display:flex}.analytics-grid{grid-template-columns:1fr 1fr}}.analytics-grid{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:24px;display:grid}.stat-card{background:var(--glass);-webkit-backdrop-filter:blur(20px)saturate(180%);border:1px solid var(--glass-border);border-radius:16px;align-items:center;gap:14px;padding:18px;display:flex}.stat-card div{flex-direction:column;display:flex}.stat-card strong{color:var(--text);font-size:22px;font-weight:700;line-height:1.2}.stat-card span{color:var(--text-secondary);font-size:12.5px}.bar-chart{justify-content:space-between;align-items:flex-end;gap:8px;height:140px;padding-top:10px;display:flex}.bar-chart-col{flex-direction:column;flex:1;align-items:center;gap:8px;height:100%;display:flex}.bar-chart-bar-wrap{flex:1;align-items:flex-end;width:100%;display:flex}.bar-chart-bar{background:linear-gradient(180deg, var(--blue), var(--blue-dark));width:100%;min-height:4px;transition:height .4s var(--ease-spring);border-radius:6px 6px 2px 2px}.bar-chart-label{color:var(--text-tertiary);font-size:11px}.breakdown-row{border-top:1px solid var(--hairline);color:var(--text);justify-content:space-between;align-items:center;padding:12px 0;font-size:14px;display:flex}.breakdown-row:first-of-type{border-top:none}.breakdown-row strong{color:var(--blue)}.team-perf-stats{gap:8px;display:flex}